Shipping policy

Shipping and Delivery Policy

• Rush Wines delivers wine ordered online within Australia using Australia Post or Aramex Couriers.
  
• We do NOT accept international orders. Please contact us via email if you wish to order from outside of Australia.
• Orders are dispatched within 2 business days. Shipping times are estimated at between 3 and 7 business days depending on your location. Longer shipping times may occur due to COVID.
  
• We will notify you within 2 business days if we are unable to dispatch your order. In the event that an ordered item is not available or we are unable to fulfil your order, we will notify you immediately to arrange an agreeable alternative item or a full refund.
• Wine will not be delivered to an unattended premise. If the driver comes to your delivery address you are away an “article awaiting” card will be left.
• You must be 18 years of age or older, to order or receive alcoholic beverages from Rush Wines. Wine must be signed for by a non intoxicated person over 18 years of age at the time of delivery.
• Wines purchased from Rush Wines are not for resale, and are for personal consumption only.
• Rush Wines supports the responsible service of alcohol across Australia.
• Please note that due to the low levels of sulphur used in our wines, if the weather is extremely hot we may delay the shipping to avoid any stress on the wines. If this ever happens, you will be notified immediately.
• By shopping via our online store, you are agreeing to these Terms and Conditions whether as a guest or registered user. By using our site you are indicating you accept these terms of use and that you agree to abide by them. Rush Wines reserves the right to make changes to these conditions at any time, and encourages you to review them regularly. Your continued access and use of the site shall mean your acceptance of these terms and any subsequent changes.